Who are we and what do we do?
body4building™ stocks hundreds of
health related products including
vitamins, minerals, herbal supplements,
fitness equipment, fitness videos,
fitness DVD's, books, weight training
products and training equipment all
at discount prices. These are all
available 24 hours a day, 7 days a
week in our health shop.
Our online health shop
offers a huge range of nutritional supplements
from many of the leading manufacturers
at DISCOUNTED PRICES!! All orders are
delivered to your front door straight
from the warehouse! Our online health
shop ordering system has been developed
to be very secure and safe. We accept
Paypal payments, cheques or postal orders.
Visit our health shop
for vitamins and minerals, discount
vitamins and minerals, health supplements,
fitness, minerals, diet, health, exercise,
herbal, health supplement information,
weight, advice, glucosamine, glucosamine
chondroitin, vitamin c and much more.
Shop Information
body4building™ has
chosen mail order specialist CLF Distribution
Ltd to process your order. Your internet
order is automatically sent to CLF Distribution.
Your internet shopping experience should
always be problem free. If you experience
any problems, please contact the customer
support team on this
email.
Shopping with body4building™
should always be problem free. If at
any time you do experience any problems,
please contact one of our customer care
advisors.
You can order by
(1) using this web site
(2) by post to V Banks body4building™Order
Department, 40 Comer Crescent, Norwood
Green, Middlesex, UB2 4XD. Please make
cheques payable to:
V Banks.
Ordering Online
Select the products
that you would like to order by clicking
on the "buy" button to add
to your virtual shopping basket. You
can view the products in your shopping
basket by clicking on "view basket".
You can also change the order quantities
by changing the number required and
clicking "update basket" or
remove a product from your basket by
clicking on the "delete" button
at the end of a line.
We'll send you an email
containing the complete order information,
as well as an order number to use if
you wish to contact us. If any of the
products that you have ordered are out
of stock, you can still place the order
and we will ship your backordered product(s)
as soon as we receive them at our warehouse.
If needed we will ship your order in
multiple shipments, you will not be
charged for the multiple shipment. We
will send you an e-mail as soon as your
products are despatched from our warehouse.
Tracking Your
Order:
Once your order has
been confirmed we will send you a confirmation
email containing your order number.
If for any reason your order does not
reach you in the specified time, you
can contact us
email. Any such enquiry will be
investigated promptly and we will let
you know why your product was delayed
and what we are doing to put matters
right.
Payment Options:
body4building™ offers
the following variety of payment methods:
Paypal, cheque and postal order.
To ensure that shopping
on-line is secure, your credit/debit
details will be encrypted via Paypal
using Thawte SSL technology.
Your Privacy:
Privacy Policy
body4building™ respects your privacy
and is committed to protecting it. All
the information given by you will be
maintained with utmost care. This information
is required for the sole purpose of
easing and enhancing your overall shopping
experience and will not be passed on
to a 3rd party.
What information
do we need from you and why?
When Ordering
When you place an order
from body4building™, we require your
name, home address, delivery address
(if different), e-mail address, so we
can process and deliver your order.
We also ask for your telephone number
so that we can contact you urgently
if there is a problem with your order.
The information collected on the order
form is not shared with any group or
organisation outside CLF Distribution.
What are "cookies"?
Why do we use them?
Cookies are small pieces
of information that your web browser
stores on your computer when you visit
a website. Our cookies let us personalize
your visits to body4building™ and recognize
you when you return. body4building™
can access only the cookies that our
site creates on your computer. Most
browsers automatically accept cookies.
You can disable cookies on your computer
by indicating this in the preferences
or options menus in your browser. We
recommend that you use Internet Explorer
and Netscape Navigator versions 3.0
and higher. Cookies pose no hazard to
your computer.
User's consent
When you shop on our
website, you agree to let us collect
and use information as specified in
the privacy policy. If the privacy policy
is changed, the changes will be posted
on this page, so you'll be aware of
what information we collect, how we
put it to use and under what circumstances
we will disclose it. Note: if there
are any changes in the privacy policy
they will only apply to new users and
will not apply to those already enrolled
on product trials.
Security Policy:
How do we protect
your information?
All the customer information
(including your name, email address,
mailing address, credit card information
and purchase history) is protected by
using secure servers that encrypt the
information you input before it is sent
to us. When you place an order with
us, we protect your credit card information
by using a secure server (SSL- secure
socket layer-encryption, the Internet
standard for secure transactions) for
browsers that can accept it. SSL encrypts
your ordering information, such as your
name and credit card details so that
they can't be read in transit. The financial
data is available only to the banks
and credit card clearing services for
the purpose of processing payments.
As an additional safety concern, please
be assured that once the transaction
is complete, your credit card details
will not be stored on our database along
with your other personal details. Only
you and the system administrator know
your password. The information you provide
us may be transferred outside the United
Kingdom for the purpose of operating
our site or to maintain your customer
account. body4building™ employees will
never give out your personal information
to anybody unless you specify so, nor
will our employees ask you for them
in an unsolicited email or telephone
call. All the consumer information is
stored on a separate and secure database,
which is not directly accessible from
the Internet. At body4building™ we
regularly review the security measures
to ensure that our site is safe and
secure, from our consumers point of
view. If you are still unsure about
sending your credit card details over
the internet. You may place your order
over the telephone by calling customer
services between 9.00 am to 5.30 pm
GMT Monday to Friday. Tel. +44 (0) 1725
514241 (dialling from outside UK)
Returns &
Refunds:
If for some reason
you are unsatisfied with the product(s)
we send you, then you can return them
within 14 days, provided they are unopened
and unused, for a full refund. If any
of the product contents are damaged
during transit, please let us know and
return the goods. We will despatch a
replacement or refund your credit card,
at our discretion. In the unlikely event
you receive the wrong product please
inform us immediately and we will despatch
the correct product the same day. You
can cancel your order by calling Tel.
+44 (0) 1725 514240 (dialling from outside
UK) and provided your order has not
been despatched, we will consequently
refund your credit card with the full
amount. If the goods have already been
despatched then return them to us unopened
and unused within 14 days of receiving
them and we will refund your credit
card. If you are unsure about any of
the products being suitable for you
to take then please look through our
information page on the product in question
and if you are still in doubt please
contact us for advice. You can contact
us between 9.00 am to 5.30 pm GMT Monday
to Friday. Tel. +44 (0) 1725 514240
(dialling from outside UK)
Order History:
We will maintain details
of all the orders you have placed with
us.
Other information
body4building™ content, which
includes all names, logos, images, pictures,
articles and icons, information, regarding
or relating to body4building™,
its products and services will not be
liable for any damages to do with health,
fitness, dieting or any other related
item, or any damages arising from use
of information or loss of use, data
or profits, whether in contract, negligence
or any other action, arising from or
in connection with the use of body4building™
and all that body4building™.com™
entails.
body4building™
does not ensure that functions and procedures
contained in body4building™ content
and on the site will be uninterrupted
or error free, that defects will be
corrected, or that body4building™
or the server that makes it available
are free of viruses or bugs.
body4building™
have tried to ensure that information
and currency provided in the Web Site
is accurate. However, we make no representation
and give no warranty of any kind in
respect of the information and currency.
Names, images, pictures,
articles and logos identifying the body4building™
company and their products and services
are subject to copyright, design rights
and trade marks of the company.
You may not republish,
rework or copy, content in any way except
for your own personal, non-commercial
use.
body4building™
does not accept liability for any loss
(direct, indirect or consequential)
which may arise from reliance on information
contained in the Web Site or in respect
of any error or omission.
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